In today’s highly analytical marketing world, is it really possible to place a value on customer happiness? Well, yes. And that’s just what we’re going to cover in our upcoming webinar, “The Value of a Happy Customer: Action steps to a great customer experience.”

We’ll hear from customer experience expert Christine Crandell, who will explain why – and how – brands must focus on building positive customer experiences at every digital touchpoint.

Katy Keim of Lithium will then share the results of a new Harris Poll, that quantifies the value of a positive customer experience. In today’s sharing economy, where customers can instantly amplify their experiences, savvy marketers know how – and where – to connect with and build a loyal customer base.

Join us to learn how to build and maintain loyal, happy customers – and deliver positive results to your bottom line.

Register today for “The Value of a Happy Customer: Action steps to a great customer experience,” produced by Digital Marketing Depot and sponsored by Lithium.

Opinions expressed in this article are those of the guest author and not necessarily Search Engine Land. Staff authors are listed here.

About The Author

Digital Marketing Depot is a resource center for digital marketing strategies and tactics. We feature hosted white papers and E-Books, original research, and webcasts on digital marketing topics — from advertising to analytics, SEO and PPC campaign management tools to social media management software, e-commerce to e-mail marketing, and much more about internet marketing. Digital Marketing Depot is a division of Third Door Media, publisher of Search Engine Land and Marketing Land, and producer of the conference series Search Marketing Expo and MarTech. Visit us at



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